Product related Matters
[P∧USE] How can I use Bluetooth function?
A. Turn Massage Chair Power ON → Turn Bluetooth function of Bluetooth device ON → Connect CGM EMCG 2001 Model
If this procedure will not work, connect power supply again. And if the product will not operate in spite of retrying, please contact Customer Center.
Product related Matters
[P∧USE] How long is the recommended daily usage time?
A. We recommend you to use the product for 20 to 30 minutes a day. It is recommended to take a rest in lounge chair style after completing the massage.
Product related Matters
[P∧USE] How can I use the product if I feel the frame of hip part too hard?
A. When using the product as a chair without massage function, you may use it more comfortably if laying a sitting cushion or a blanket on the chair.
Product related Matters
[P∧USE] When sitting down on the product, what is the appropriate reclining angle?
A. 13~15 degrees of optimal reclining angle which can give you comfortable feeling will be provided. When installing, tension adjustment can be executed by the CERAGEM delivery driver. Direct adjustment to desired angle is available using a hexagon wrench provided herewith.
Product related Matters
[P∧USE] How much is the cancellation charge?
A. If you terminate the contract within 48 months of rental period, registration fee which is exempted by the promotion event, installation fee, cancellation charge and collection fee will be summed up and charged.
By multiplying monthly rental fee after dividing the remained days by 30 days, 20% of the cancellation charge shall be claimed if the number of remained months is less than 24, and the 10% of cancellation charge shall be claimed if the number of remained months is 24 or more.
※ Cancellation Charge
- Less than 24 Months: (Monthly Rental Fee X (Remained Days/30)) X 20% + (Registration Fee 200 thousand won + Installation Fee 100 thousand won + Collection Fee 100 thousand won)
-24 Months or more: (Monthly Rental Fee X (Remained Days/30)) X 10% + (Registration Fee 200 thousand won + Installation Fee 100 thousand won + Collection Fee 100 thousand won)
(Approximately, 1 Year: 758,560 won / 2 Years: 639,040 won / 3 years: 459,760 won)
The cancellation charge varies according to the number of remained days, so please take this point into consideration.
Product related Matters
[P∧USE] Is there any limitation of body weight?
A. It is not difficult for a big person to use the product as the shoulder hanging part is an open type. However, it is recommended to experience the product at our direct management distribution store to check the feeling of seating and massage. According to the product specifications, up to 100 kg of user’s body weight is available.
Product related Matters
[P∧USE] I’d like to determine the purchase after experiencing the product, can I?
A. You can search CERAGEM branches in the experience guide column in CERAGEM Home Page. You may experience the product without burden in case of visiting nearest store after searching it.
You can experience P∧USE massage chairs in distribution stores all over the country such as LOTTE, SHINSEGAE, AK Department, E-mart, Home Plus, ETLAND as well as direct management stores of the whole country.
Product related Matters
[P∧USE] How can I get a massage?
A. Knotted muscles will be delicately loosened through 3 stages of kneading, purcussing and air massage from the neck to the hip using the ergomical SL frame mounted.
Product related Matters
[P∧USE] Where shall I install the product?
A. Regardless of the place of installation, the product will not hurt the space and can be conveniently moved by virtue of its compact size and light weight.
Product related Matters
[P∧USE] Are there differences from other massage chairs?
A. The differences are stylish design and a comfortable feeling of seating of Egg Chair style distinguished from crude and heavy existing massage chairs.
You can take a rest in a comfortable position as you may freely use your arms and legs differently from existing massage chairs.
The product is not just a pretty massage chair. It provides a feeling of massage same as that of a premium grade chair by adopting the SL Frame which provides delicate massage from the neck to the pelvis along the spinal curve of human body (kneading, purcussing and pelvic air massage).
In addition, with a reclining function of 13~15 degrees, you may enjoy comfortable rest in a lounge chair style.