CERAGEM CERACARE Cera Care
Cera Care Service
CERACARE Service
CERACARE Service is a regular visiting service to aid users to enhance product effects by explaining product principle and usage and leading to a customized usage through direct visitation.
Regular Visitation for Purchased Customers
A Health Curator
will come to visit you
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- Product Guide
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- · Checking the operation by function
- · Principle and Method of Operation
- · Usage by Modes
- · Checking Use Pattern and Guide by Customer
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‘CERACARE Service’’ is a customer centered service which provides 1:1 customized service through regular visitation for purchased customers. Checking CERACARE HC
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- Product Care
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- · Product Checking
- · Leather Cleaning
- · Ultraviolet Ray Sterilization
- · Exchange of External Cloth (6 months)
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- Exclusive Care
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- · 1:1 Customer Consultation
- · Guide to Customized Usage by Customers
- · Reception of A/S and Consultation
- · Health Information
- · Guide to Benefits
- Visitation Cycle
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Rental Purchase: 3 Months / Total 3 Years
Lump Sum Purchase: 3 Months / Total 1 Year※ Service is free of charge and is provided for applicants who took steps of prior consent only
※ Applicable to customers who purchased product after February 1, 2020
※ For some reasons only, service may be unavailable. Please confirm before purchasing product
- Checking Cera Care HC
- Entering an HC name, you can check your branch office.
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2019 Awarded Korean Golden Prize
of Brand in Medical Home
Appliances Section.
2018 The 17th Fair Trade Day
Prime Minister Award
2017 Awarded Golden Prize of
The Best Brand selected by Consumers
in Health Diet Section
2017 Awarded Golden Prize
of The 8th Phobos Social Contribution in Social
Responsibility Section sponsored by the
Korea Chamber of Commerce and Industry (KCCI).
2017 Awarded Golden Prize
of National Customer Centered
Brand in Women Health Care.
2017 Selected as World’s
First Class Product in
Personal Warmth Device Section
for 16 years in a row.
2017 Awarded Golden Prize
of Global Power Brand in
Medical Device Section
2016 Won First Place of
Customer Preference Brand
Index in Medical Device
(Low Frequency and Ultrasonic Wave Device) Section
2016 Won First Place of
Korean Customer Satisfaction
Index in Medical Device
(Personal Warmth Device) Device Section
2020 Awarded Golden Prizes
of Korea’s Most Beloved Brand
in Personal Medical Device Section
for the third consecutive year
2020 Awarded First Brand
Golden Prize of First Place
of Customer Satisfaction in
Medical Device Section
2020 Awarded Korean Industrial
Purchase Safety Index for Medical
Device Section for the third
consecutive year
2020 Awarded Golden Prize of
National Industrial Golden Prize
in Manufacturing Quality Section